Carpet Cleaning FAQs

carpet cleaning faqsAuckland Carpet Cleaning FAQs

Since 1988 Auckland Carpet Steam ‘n’ Dry have provided expert carpet cleaning in West Auckland, North Shore, East, South Auckland Central, using premium solutions and truck mount carpet cleaners. Following are the carpet cleaning faqs:

How much time will it take to clean my carpet?

Generally, it will take approximately 20 minutes per room. This time may vary significantly concerning the amount of furniture to move, how soiled the carpet is, and any necessary spot removal treatments.

Won’t water damage my carpet?

Water can damage the carpet if not extracted correctly. However, the method used by Auckland Carpet Cleaning removes 95% of the little water with Auckland Carpet Steam ‘n’ Dry Truck Mount Cleaners industrial-strength vacuum. Also, it’s the method that most carpet manufacturers would suggest.

How much time will it take for my carpet to dry?

Drying time is determined by humidity levels, airflow to the room(s) cleaned, and carpet type. Generally speaking, turning on your air conditioning or heating system (depending on the time of year) will help speed the process. Although it typically takes 2-24 hours for the carpet to dry, you may walk on it as soon as we have finished. (don’t forget to remove street shoes first to avoid re-soiling).

Does cleaning my carpet make it soil faster?

The problem is from residues left in the carpet which attracts the dirt. The modern methods Auckland Carpet Steam ‘n’ Dry Cleaners rinse almost all cleaning agents out of the carpet not to attract dirt.

How much time do I have to wait to permit my children or pets on the carpet?

Right after cleaning, you can walk on the carpet with clean feet or indoor shoes; however, Auckland Carpet Steam ‘n’ Dry Cleaners recommend restricting activity on the rug to this foot traffic until it is scorched.

Will the cleaning agents cause harm to my children or pets?

Auckland Carpet Cleaning basic cleaning solution is nearly the same as laundry detergent. Though it may be both family and environmentally friendly, it is always a good idea to restrict contact between the recently cleaned carpet and your children or pets.

Do I have to move my furniture before the arrival of the crew?

We will move your furniture professionally and place it back in its rightful area when we finish cleaning. We advise you to remove items off your tables, such as electronics, plants, lamps, and knick-knacks. Our Auckland Carpet Steam ‘n’ Dry Cleaners team will safely move almost all furniture. We will not move some items, including pianos, electronics, china cabinets, waterbeds, some large beds, dressers with mirrors, billiard tables, and so on.

Do I need to be home while cleaning my carpets?

It is not a requirement you are home while cleaning your carpet. Auckland Carpet Steam ‘n’ Dry Cleaners staff are thoroughly trained professionals you can trust. To provide the best possible service, we recommend that someone be home before we begin cleaning to discuss any specific needs or areas of concern regarding your carpet’s care.

Is it possible that both my area rug and the carpet it sits on cleaned simultaneously?

Yes. However, the area rug can’t dry over wet carpet. It would help if you took the area mat to a clean hard surface to dry. Auckland Carpet Steam ‘n’ Dry Cleaner is located in West Auckland, North Shore, East, South Auckland Central.

What to do if the spots reappear?

Even though most carp spots do not reappear, some carpet backing substances may wick to the surface following cleaning. Should this happen, contact your local Auckland Carpet Cleaning as soon as possible. They will be able to help you resolve this concern.

How do you guarantee customer satisfaction?

We are pleased to work with you to correct any situation that may come up. In some instances, this can mean spot cleaning specific areas of concern, re-cleaning the areas under consideration. In conclusion, Auckland Carpet Steam ‘n’ Dry Cleaners aren’t satisfied unless you are!

Contact Us

North Shore         09 489 7784
West Auckland    09 8374545
East Auckland      09 520 0062
South Auckland   09 262 0720

BY GRAEME STEPHENS · PUBLISHED 16/12/2014. UPDATED 04/05/2021